Welcome to the POST-Digital World

Below is a link to a white paper that I have written with a number of colleagues from Sopra.  The paper seeks to answer the question ‘What does digital mean now?’ and we have come up with the POST acronym standing for Personalisation, On-Demand, Security and Transparency.

Transforming Business Performance With POST Digital Capabilities

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About Jack Springman

I am a consultant with experience in business strategy and customer strategy development, customer management and customer service transformation.

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